RS Andrews has surpassed all my expectations for quality work, experienced team members, and prompt attention to my requests. Amber Magnus, my sales rep, was personable, efficient, and professional. She took the time to answer all my questions and to help me understand what work needed to be done to install a new HVAC and why. The installation crew was just as knowledgeable, personable, and worked together efficiently, with great attention to protecting my home. I commend this company for their focus on customer service. It is becoming more and more rare in today's environment.

Excellent! Jose was our technician and he was GREAT. Very personable, knowledgeable, and hardworking. It was clear he knew exactly what he was doing. His assistant, Justin, was also great. They replaced the booster fan and other piping in our laundry room. They left the laundry room very clean and then took time to answer our questions and review their work. Highly recommend.

Since the first day I contacted RS Andrews, the service has been top notch! From the attentiveness of the customer service person responding to the calls, to Thomas who came out for the repairs. Thomas was such a breath of fresh air! He was kind, knowledgeable, informative and did an absolutely amazing job identifying where the plumbing issue came from, to the actual repair. I was bracing for an astronomical price, but GOD!! Thank you RS Andrews for who you are and how you care for your customer base🙏🏽.

My technician Jerald was professional, knowledgeable and expedient with my project.

Paul Creel is a great representative of your company. Paul did a repair of the main water line coming into my residence. He explained the work process and provided me with an estimate. The work was completed in a timely and professional manner. I am very satisfied with the work and clean up of the area. I will recommend your company to friends and family. WT 8/14/2025

My home is 15months old. Built May 2024. I had issues with my air beginning June 2025. All maintenance was up to date. Called the original company that installed my HVAC system. 5 visits later still wasn’t fixed. They just kept “trying” things. My system froze again this time causing a water leak. Terrell T came out and asked questions and did adequate troubleshooting and within 30 minutes my air was cooling. He even followed up with me to make sure we were still good! Will definitely use them again.

Called out RS Andrews to get a plumber to diagnose my leaking Kitchen sink. Robert H came by and did an awesome job. He explained everything that was going on, was very knowledgeable, verified the water pressure at the PRV and recommended everything needed to get me back up and running. Thanks for the service!

Terrell did a great at explaining what needed to be done.

Loren did excellent work. Diagnosed plumbing issue quickly, and completed job in a timely manner.

These guys are great! I have had 2 issues with HVAC and plumbing in the last month. Both times, they delivered and explained everything. Highly recommend them.

I had a fantastic experience with Max Borrelli for the installation of my home EV charger. From the start, he was professional, punctual, and clearly knowledgeable. He walked me through the process, answered all my questions, and made sure everything was up to code. The installation was done efficiently, neatly, and with great attention to detail. It works perfectly, and I couldn’t be happier. Highly recommend to anyone needing electrical work, especially for EV setups!

Teyon was great! He explained everything to me in a nice break down and I really felt like he knew his stuff.

Fast same-day service on a Saturday. Luckily turned out to be a minor AC issue but Drew fixed the problem right away. Will be using RS again.

Kwame Kilgore worked on my AC unit on 8/1/25 and found the problem immediately, I was very pleased with his performance, he was very professional and explained his action as he goes along. I would recommend him to all my associates, he is an ambassador for RS ANDREWS,I was very pleased.

This was our first experience with RS Andrews, and it was positive across the board. Scheduling was easy, communication was perfect, and the work done was top-notch, The tech (Terry Winfrey) arrived when promised and he obviously knew what he was doing. He found a 44-year-old A/C unit with several issues and repaired them all. Plus, he is a nice person who was easy to talk with. I am very pleased with my interaction with R.S. Andrews would use them again and recommend them highly to anyone. We just had another visit from R.S. Andrews, and it was yet again a very positive encounter. The tech, Calvin Russell, showed up on time and fully prepared for the job. Mr. Russell was friendly, professional and easy to talk to. He performed all needed work with skill and expertise. Especially remarkable was that he did not at all mind answering any questions and explained technical details in an easily understood manner. As a homeowner, I really appreciated that. Calvin Russell is an outstanding representative for R.S. Andrews, and we would not hesitate to have him work on our HVAC again.

Luis showed up on time and was very professional. He did a thorough job in an efficient manner. I would definitely work with them again and glad I have a maintenance agreement with RS Andrews.

This is only for the sales phase as I have not had asystem replaced yet.

My 87 year old mom’s 23 year old AC went out on a 95 degree day. I called RS Andrews at 7 AM. Repairman was onsite by lunchtime. The system was beyond repair. Sales rep was onsite before 5 PM. New Lenox system purchased by 6 PM. Installers and electrician onsite the next morning and project complete before 1 PM. Just WOW! Thanks RS Andrews.