Great job! Very thorough! On time, explained what he was doing. This is a first rate operation. I use rs andrews now also for all my plumbing needs.

Arrived on time and diagnosed A/C compressor/ fan issue quickly. Made recommendation to hold off on repairs as weather is cooling off.

Very knowledgeable and polite! Did a thorough look at all parts!

Teyon was great. He fixed my issue and explained everything well.

Professional, friendly, did a good job.

Mohammed Shah was very personable and professional.

Charles came out and did an assessment and made changes to get my water hotter and based on the number of folks in my house suggested that I hold up on installing circulating pump. He was very courteous and professional.

David was very good at informing us as to what he was doing.. he was professional and did quality work.

RS Andrews has been great to me so far. I recently purchased a brand-new HVAC system from them, and the experience has been smooth from start to finish. Keyshawn J. did an excellent job during my routine checkup and diagnostic—very professional, timely, and thorough. I truly appreciate the quality of service and care they provide. Highly recommend!

We used R.S. Andrews today, new customers and the tech Luis M provided excellent customer service. He was friendly, patient and very thorough with reviewing our HVAC system needs. From the time I called to scheduled the first appointment to the end of the first service call, the customer service has been really good. Very professional. So far we are pleased.

Excellent job! Prompt and went out of his way to get a filter that fit!

11/13/2025 : Jonathan who usually provides furnace /air conditioner maintenance for my home helped me with a back-up emergency today. Even though it was his day off Jonathan made arrangements for an R. S. Andrews Plumber to come to my home and help with this situation. Jonathan's professionalism, thoughtfulness and willingness to assist me today made a difficult situation much better. I am very thankful that he took my call today. Also, today Brennan Pilson of R. S. Andrews handled the back-up problem at my home. Brennan carefully diagnosed the situation and thoroughly explained the problem including showing me photos. He explained what is needed to correct this. He gave me suggestions to help prevent another occurrence and offered to answer questions I or a family member might have. I appreciate the thorough, professional way that Brennan worked with me today.

A unique bathroom sink faucet had a small leak requiring a special part. I had bought it as part of a bathroom renovation 20 years ago and didn't know the name or the manufacturer. Before James could do the repair, he had to search the internet to find the name of the faucet and then locate the part. He did both and was able to do the repair, leaving everything in pristine condition.

Ezequiel Soto did an awesome job, he took time to explain what he was doing and why, he did a fantastic job cleaning up after installing my 50 gallon water tank. Thank you!

All they have done for us has been fantastic and I can’t thank them enough!

Very satisfying. Excellent job.

Very professional and detailed

This is the second time Mr. James Neal came to my house for my annual maintenance. He is always very thorough, give me his recommendations and leave it up to me to decide. He respects my decision, not pushy but informs me of the best decision for a favorable outcome. Thank you James!!!